Shipping policy

Shipping Policy

Thank you for shopping with Say Less Gifts & Greetings! We want your ordering experience to be as clear and straightforward as possible. Below is important information about the production, fulfillment, shipping, and delivery of your order.

Production & Fulfillment Time

Our products are made to order and are produced by our trusted third-party production and fulfillment partners.

Once your order is placed, it is submitted for production. The fulfillment provider is responsible for producing, preparing, packaging, and shipping your item according to the specifications of your order.

Please allow approximately 2–7 business days for production before your order ships.

Production times are estimates and may vary depending on the product, order volume, fulfillment location, holidays, or other circumstances affecting production.

Estimated Shipping Times

Once production is complete and your order has shipped, estimated delivery times are:

🇺🇸 United States: Approximately 3–7 business days after production
🌍 International: Approximately 10–20 business days after production

Please remember that production time and shipping time are separate. The estimated shipping timeframe begins after your order has completed production and has been transferred to the shipping carrier.

Tracking Your Order

Once tracking information becomes available for your shipment, it will be sent to the email address associated with your order.

You can use the tracking information provided to follow the progress of your package.

Please allow some time for tracking information to update after your shipping confirmation is received, as carriers may not scan packages immediately.

Shipping Carriers

Depending on the product, fulfillment location, and delivery destination, orders may be shipped using carriers such as USPS, UPS, FedEx, DHL, or another available shipping service selected by the fulfillment provider.

The carrier used for an individual order may vary and cannot always be selected by the customer.

Shipping & Carrier Delays

All shipping and delivery timeframes are estimates and are not guaranteed.

Once an order has been produced and transferred to a shipping carrier, delivery may be affected by circumstances outside the direct control of Say Less Gifts & Greetings, including:

Carrier delays
Severe weather
Transportation disruptions
Holiday shipping volumes
Customs processing
Incorrect or incomplete shipping information
International delivery procedures
Other unforeseen circumstances

While we cannot control carrier operations or guarantee delivery dates, we will assist customers with reviewing available tracking and order information when a shipping issue occurs.

Incorrect Shipping Addresses

Customers are responsible for providing a complete and accurate shipping address when placing an order.

If you notice an error in your shipping information, please contact us as soon as possible. We may be able to request an address correction if the order has not yet entered production or shipment processing; however, changes cannot be guaranteed.

If an order has already shipped to an incorrect address provided during checkout, additional shipping charges or a replacement order may be required depending on the circumstances.

International Orders

International shipping availability depends on the product and destination.

International orders may be subject to customs duties, import taxes, processing fees, or other charges imposed by the destination country.

Unless otherwise stated during checkout, these charges are the responsibility of the customer and are not included in the product or shipping price charged by Say Less Gifts & Greetings.

Customs processing may also cause additional delivery delays.

Lost, Damaged, or Incorrect Orders

If your package appears to be lost, or if your order arrives damaged, defective, misprinted, or incorrect, please contact us as soon as possible.

Include your:

Order number
Description of the issue
Clear photographs of the product and packaging when applicable

Say Less Gifts & Greetings will review the issue and, when necessary, work with the production, fulfillment, or shipping provider responsible for the order to determine an appropriate resolution.